Help & support
Find the right support resources for your needs.
By Alex1 author4 articles
- Support made simple in SmartAILearn how the Access Digital Assistant helps you get support in SmartAI, including how to ask questions, escalate to the team, and view support tickets.
- Check whether SmartAI is downLearn how to use StatusHub to check SmartAI's service status, view planned maintenance, subscribe to alerts, and what to do if SmartAI isn't loading.
- Customer Success Plans explainedUnderstand Customer Success Plan levels, named contacts, and how to change or upgrade your plan for SmartAI.
- MyAccess Portal overviewThe MyAccess Portal is a unified, intuitive digital experience where you can manage your Access account.
